Services

Start here.

From your first IT hire to your hundredth employee, we’ve got a plan just for you.

I’m not sure our current provider is the right fit.
My IT person is going to quit if I don’t get them some help.
Something is needed, but I don’t think it’s a software problem...
3 questions to think about...
  1. Is this your first time outsourcing IT or working with an MSP?
  2. Who internally is taking on IT tasks?
  3. Which IT problems cause the most disruption?
How we work

Flexible plans for every scenario

For over a decade, we’ve built our services to meet the unique demands of every type of business.

  • Where you work: Remote, hybrid, onsite in NYC
  • How we start: New builds, migrations, transitions
  • What relationship fits: Ongoing, project-based
IT lead in a striped shirt at his desk with code on his monitorsEngineer working on a laptop in a busy office
My internal IT team is great. But, we need help managing Macs.

Internal IT teams get the best of both worlds

Bring in subject matter experts to strengthen the role of your department

Co-Managed IT Services →
What you need

Our services, at a glance

  • Remote support: Weekdays, 9a to 6p ET
  • Urgent issues after hours: Tier 1 on request
  • Slack, email, and portal ticketing
  • User onboarding & offboarding
  • Onsite support (NYC only)
  • Zero-touch device setup
  • OS & application patching
  • Endpoint protection with Jamf, Intune
  • Infrastructure management
  • Application provisioning
  • App management by department or job role
  • HR automation & workflows
  • App security policies
Warehousing
  • Device procurement & shipping
  • Device retrieval & storage
  • Repair & recycling
  • Full hardware lifecycle management
  • Network monitoring & maintenance
  • Firewall & access point management
  • Security baseline & compliance
  • Vulnerability monitoring
Project-Based
  • Infrastructure projects
  • Security audits
  • Strategic consultations
  • AI Adoption
  • Email & data migrations

Looking for something else?

Reach out. If we don’t offer it, we’re happy to refer you to a trusted vendor.

IT Trends

Your team is already using AI.
Do you know how?

AI is changing things fast. And how your team works is changing with it. Every company needs AI governance and they need it now.

How our services fit together

Apple-first at the core. Everything else in support of it.

We’re known for running Apple, identity, and support for growing teams. The services around that core keep it secure and complete, and we refer out the work we don’t do.

Referred

What we don’t do

Custom software, ERP, telecom, and cloud infrastructure engineering. We’ll refer you to a trusted vendor.

Switching from another provider

Change providers without losing a day of work

We take over credentials, documentation, and day-to-day support in planned steps, so your team keeps working while the handover happens. Everything we inherit and build stays yours.

30
Days 1 to 30: take the keys
  • Audit of devices, identity, apps, and network
  • Admin credentials moved into your control
  • Support channels live for employees
60
Days 31 to 60: build the foundation
  • Device management and identity rolled out in phases
  • Processes documented in your knowledge base
  • Full support within 4 to 8 weeks
90
Days 61 to 90: run and improve
  • Wizard reporting for leadership
  • First review of priorities and roadmap
  • Ongoing services and improvements

What you keep: admin access to every system, your documentation, your licenses, and your hardware.

“They rebuilt our network from a legacy on-premise client-server environment to a totally cloud-based, remote management…”
J. GoldbergGoogle review
How pricing works

Clear pricing, without the surprises

We don’t publish prices because every environment is different, but the model is simple.

Fully managed

A per-user monthly rate that covers support, device management, identity, and security. Your cost moves with headcount.

Co-managed and on demand

Defined scopes for the areas or projects you hand us, agreed and signed off before work starts.

Projects

Migrations, office moves, and audits are quoted separately, so you know the cost up front.

Hardware and software

Bought at our reseller pricing, owned by you.

Getting started

A clear journey, from day one

You should never have to wonder what value your IT provider is delivering. With Advisory, that visibility starts now.

01
Discovery

Real conversations, no decks.

02
Implementation

Full support in 4 to 8 weeks.

03
Go live

Sign-off, handoff, then ongoing services.

See how we work

Let’s talk

Advisory provides an IT service that gets people back to what they do best.