Take time to learn from your clients.
Chances are they are doing something better than you or something you haven’t thought of. Clients tend to be bigger in headcount and revenue than you are.
I have learned immeasurable amounts about intangibles like culture, HR, office management, and leadership simply by watching our clients’ talented employees and founders.
As service providers, we have unique insights into the otherwise closed-off world of another company’s internal operations. Make sure you are paying attention.